Technical Support Consultant

Join our Technical Service & Support team as a Technical Support Consultant. In this role, you’ll blend technical expertise with a proactive approach, ensuring our customers’ solutions remains cutting-edge and the experience seamless operations. As a vital link between technical development and service management, you'll be instrumental in propelling our customers towards optimal product utility, driving both stability and innovative enhancements.

With us, you will join a world-class team of consultants with tons of real-life experience and certifications within PPM and the Microsoft Power Platform. You’ll become part of the recognized and sought after Advanced Business Application Low Code Program as one of the few companies in the Nordics.

Projectum is known for building world-class solutions that fill gaps in the marketplace that enhance reporting scenarios while making work life easier and more productive for managing financials and resources within an organization. We believe in staying ahead, ensuring that our passion is felt – and always creating amazing user experiences.

Projectum shape and sustain the modern workplace on all organizational levels, enabling efficient portfolio, project, and work management, by combining expert knowledge of the latest Microsoft technologies, deep interest in modern work trends, and real-world experience. At the end of the day, we want to bring good vibes to people working with Project Portfolio and Resource Management, and thus help companies achieve their goals.

At Projectum, we believe you'll excel if you:

• Thrive in fast-paced technical environments, working both independently and collaboratively.
• Possess a keen analytical mindset, adept at troubleshooting and problem-solving within platform development contexts.
• Are passionate about developing, refining, and maintaining IT solutions on our platform tailored to customer needs.
• Have a robust organizational ability, handling multiple technical tickets while keeping an eye on overarching platform goals.
• Communicate effectively, translating technical jargon for customers, while fostering strong relationships to ensure loyalty.
• Seek an inclusive workspace that nurtures your technical aspirations and growth.

We're on the lookout for candidates who:

• Boast 2-3 years of expertise as a super user, consultant, or technical supporter.
• Understand the nuances and complexities of customer relationship management and uphold service excellence.
• Are well-versed with Microsoft technologies (Power Platform/Azure) and latest trends and best practices within our niche.
• Understand Project, Portfolio, and/or Resource Management, OKR concepts, and supportive methodologies like agile, traditional, and hybrid frameworks (this is a plus)
• Are proficient in both Danish and English.

Step into a role where your technical prowess aligns with our vision. Your journey to innovation and technical excellence begins with Projectum.

Specifics

Full-time (37,5 hours per week)

Working remotely, on-site and from our company office is the norm. We offer a flexible work environment, with room to grow into your role. We value fellowship, integrity, as well as being innovative and brave. Our success is based on our great employees and culture.

About Projectum

Projectum offers modern industry best practices as well as best-in-class innovative product solutions. We provide consulting services on technology implementation for strategy, project, portfolio and Resource Management Capabilities. We believe in our consultants as individuals, but we also work in a modern team-based culture. We are stronger as a team, and we grow together.

We build amazing solutions, and we have received praise for our solutions that fill gaps in the marketplace, and our solutions enhance reporting scenarios while making work life easier and more productive – especially managing financials and resources within an organization. At Projectum we stay ahead of the curve, with passion and with the goal in mind of creating amazing solutions and user experiences.

Have we piqued your interest? Apply here.